![]() ![]() ![]() ![]() ![]() These variables will provide identifiable feedback and dictate which data is captured alongside Customer Thermometer rating. Enter your Kaseya VSA variables in the text boxes shown below in the red rectangle. To capture identifiable data about the recipient and sender etc we use Kaseya VSA’s variables within the survey code. If you use VSA, without ServiceDesk and rely on the native ticketing, there's a section below which will cover this for you.Ĭhoose “Basic Links” from the i) Embedded Thermometer type drop down box.Ĭlick the Generate embed code button. You will see a window popup. These instructions are for VSA users, with the ServiceDesk module.
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